Client Care
Shipping & Returns
Everything you need to know about receiving and returning your fragrance.
01
Complimentary delivery
Free delivery across Pakistan on all orders over PKR 10,000. Below that, a flat PKR 25 applies at checkout.
02
3 to 4 business days
Orders are dispatched within 24 hours and arrive within 3 to 4 business days, with tracking sent by email and SMS.
03
Free returns in 5 days
Return any unopened item within 5 days of delivery, free of charge, and we will collect it from you.
04
Carefully packed
Every order is wrapped by hand in signature packaging, sealed and protected for its journey to you.
How to return an item
Email us with your order number within 5 days of delivery. We will arrange a complimentary pickup across Pakistan. Items must be unused and in their original packaging. Refunds are issued within 7 business days of us receiving the return.